The Inbox That Actually Works
Forget clicking into every claim to figure out what needs attention. Safer's intelligent inbox surfaces exactly what needs to be done next—and lets you action it without leaving the page. One screen. Zero wasted clicks. You'll wonder how you ever worked any other way.
Elara - Your AI Coworker
Elara knows your claims inside out. Ask her for a summary. Ask what's happened in the last week. Tell her to add a note or create a task. She responds instantly, never takes a sick day, and doesn't need to be trained. This is the coworker you've always wanted.
Two-Way SMS Built In
Send injured workers links to claim forms, RTW plans, and updates via SMS. When they reply, Elara reads the message, extracts any attachments, and saves everything to the claim automatically. Better communication, people focused, zero data entry.
Auto Entry — Never Key a Med Cert Again
Emails, SMS messages, uploads—Elara reads them all. She automatically saves documents to the right claim, extracts the key details, and populates the fields for you. You review. She does the rest.
RTW Plans Generated in Seconds
When a medical certificate arrives with capacity for work, Elara gets to work. She pulls the restrictions, reviews previous RTW plans, references your job dictionary, and drafts a high-quality return-to-work plan ready for your review. What used to take 20 minutes now takes 20 seconds.
Letters and Emails Written for You
Tell Elara what you need and she'll find the right template, pull in the relevant claim details, and draft the perfect letter or email. She can even convert it to PDF and send it—all without you touching a keyboard.
Voice Notes — Just Talk
Click record and speak. Elara transcribes your words, cleans up the text, and saves it as a claim note. You can also ask her questions by voice. It's faster than typing and feels like the future.
Custom Workflows for Platinum Partners
Out of the box, Safer comes with best-practice workflows. For our Platinum Partners, we go further—pushing med cert summaries to Teams, syncing with your HR system, or sending weekly compensation details straight to payroll. Your processes just got automated.
Compliance on Autopilot
Elara is trained on the legislation and regulations in every Australian state. Ask her anything. Better still, she automatically generates compliance tasks based on legislative requirements and best practice—so nothing slips through the cracks.
Plain English Reporting
Out of the box, Safer comes with best-practice workflows. For our Platinum Partners, we go further—pushing med cert summaries to Teams, syncing with your HR system, or sending weekly compensation details straight to payroll. Your processes just got automated.
Auto Document Processing
Medical certificates, invoices, treatment notes — Elara reads, extracts, and enters the information instantly. No more data entry, no more missed details, just clean, accurate records updated automatically.
Smart Inbox
The Smart Inbox shows exactly what’s happened, what needs attention, and what Elara has already completed across your claims. Alerts, tasks, notifications and automated actions are all organised in one simple, time-saving view.
Elara Inside Every Claim
Open a claim and talk to Elara directly. She can summarise the claim, explain what’s outstanding, provide next steps, or answer detailed questions about the worker, costs, treatment, or progress.
Natural Language Reporting
Whether you need a dashboard, a monthly summary, or insights on a specific trend, simply talk to Elara in natural language. She generates polished, accurate reports instantly — no filters, no spreadsheets, no waiting.
Integrated Communication
Send and receive SMS, generate letters, and produce RTW Plans with a single instruction. Elara drafts, personalises, and sends communications for you, keeping everything stored neatly against the claim.
Seamless Compliance
PIAWE, weekly compensation, and related entitlements are calculated automatically using timesheets and pay data. Elara handles the rules, formulas and checks, so you stay compliant without the manual work.